I got this email yesterday from a customer who had problems with his ZTPRE from the beginning. It had shipping damage causing a hum problem then when I fixed the hum problem I hooked one channel up backwards making the unit out of phase from channel to channel. BTW, QC bench modified so that can never happen again.
Anyway, I sent it back and it was the first time he had heard it work properly:
Quote:8/18/2017:
Steve:
As I mentioned in my last note and as we discussed, I was seriously considering returning the ZTPre after all the problems I had and that I felt it was limited. I even went so far as to buy another preamp because my mind was made up.
I'll be selling the other preamp.
I ran A/B tests using switch boxes into my ZMA. My listening tests were such that I knew which preamp I was playing, but when I had my wife listen it was a blind test. We came to the same conclusion. I played LP's and 24-bit 96kHz downloads. The ZTPre highs were cleaner without being brilliant or harsh as was the other preamp even after rolling tubes therein. The ZTPre bass was tight without being boomy. The piano sounded like it should with notes clear and resonant. Guitars sounded like the instrument was in the same room and you could pick up fingers running up and down the strings. Brushes on a snare drum were clear and not muddied as were the cymbals. The overall sound was just better. It was close and if I didn't have the ZTPre, I would have been happy with the other preamp - at least until I got upgrade-itis.
The other amp did have some very compelling features such as more inputs, a Home Theater bypass, cheaper tube rolling and a much less fussy volume control. But it lost when it came to listening. So, I use an XLR switch box to be ZMA for Home Theater bypass and I doubt I'll be doing much tube rolling. I have just enough inputs for stereo listening and I can deal with the volume controls. I'm good.
Nice job. Very nice.
Thanks for picking up the return shipping and for the extra set of tubes.
Norm