Doug
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Having no need for additional tube inventory, but having read, with much interest, the numerous testimonials about Wathen tubes, I ordered a single 6SN7 on Saturday March 19th. The tube will be used in the input stage of either my CSP3 or my Cary 300B integrated.
The expected arrival date was Tuesday the 22nd, but the tube was a no show, so I shot off a quick email to Wathen asking for a shipping update. No email reply was received by early Wednesday afternoon, so I sent another email suggesting that my order may have been misplaced or some how lost, but again no reply from Wathen.
I called Wathen this morning a few minutes before 10:00 and left a message requesting a status update on my order. Within 5 minutes, Don Thomas, himself, called me and we had a delightful 15 minute conversation. Not one time during our discussion did I sense that he wanted to end the call. My impression is that he was quite pleased to be conversing with another music lover about his business and the processes he is using to produce the best sounding, longest lasting tubes in the world. Toward the end of the call I asked him if he had any plans to offer large directly heated triode tubes—the 300B, specifically—and he surprised me by saying that he has mastered the cryo process for a particular 300B and that he would be happy to produce a pair for me. It seems there’s way more work going on at Wathen Audiophile than Don’s website indicates. And bottom line…….Don seems like a super nice guy. He reminds me, in a numbers of ways, of Steve Deckert.
My missing tube? Don had been replying to my emails, explaining that the 6SN7’s are on back order and scheduled to arrive at his place in a couple of weeks. For some reason his emails are not landing in my inbox. The communication issue was not with Don; it is with my iPad.
I was just pondering……it might be wise to order a few more tubes, knowing that there are three 6SN7 tubes on my Cary integrated and another three places where 6SN7’s can be used on the CSP3. We’ll see.
I didn’t ask about tube life, but Don detailed for me how two different music mastering plants have each been running ten of his Cryotone tubes, 24/7, for more than three years now. He went on to say that none of these tubes seems to be getting any weaker, even though they have been used none stop for several years. I think that’s pretty cool!
Sorry I have no feedback on Cryotone sound quality, but this type of feedback may prove just as valuable.
Doug
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