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order updates (Read 1139 times)
Coyote
Seasoned Member
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Posts: 182
order updates
11/21/22 at 05:04:56  

Just  a general question.
I have sent numerous emails to Decware with zero replies.

What is other people experience?
That is emails spreading over a 12 months period.

This is regarding a purchase order from July 2021  with components upgrade request.


Thanks,

a.
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My modest system:
SE84UFO2.(2).
Quad mono 303 (x2) + 33 + FM3.
Marantz 2235.
Schiit Mani.
Technic SL23.
Thorens TD160 MKII + SME III tonearm. Ortophon OM10.
Oppo CD/DVD.
Celestion Ditton 66 studio.
Lii F15 in Betsy type OB.
ATAUDIO 12TC Pure OCC.
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JBzen
Seasoned Member
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Posts: 1377
Re: order updates
Reply #1 - 11/21/22 at 11:25:35  
I find that giving Decwsre a call is the best way to ask those type of questions. If it is a questioned that is best answered by Steve, an appointed for a date/time to discuss with him can be set up on that call.

John
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AMC CD8b>XO3>Cambridge CXN2>ZDAC>ZBOX>braided silver/occ> Zrock2>CSP2+>SE84 milflex copper 25th>9AWG silver/copper braid>lii Crystal 10 in Huijgen cabinets. Ortofon 2M Black>JVC QL-F4/Otari MX5050B2>ZP3. Isolation. AC filtering. Room treatment.
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Dr3wman
Seasoned Member
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Posts: 250
Re: order updates
Reply #2 - 11/21/22 at 16:31:54  
I too find calling to be the best. My calls have always been answered, but emailing has not proven to be as reliable.
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Torii MKV/25 mods
PS Audio Stellar Phono Preamplifier
Technics SL-1200GR w/ Nagaoka MP-200.
KLH Model 3 speakers..
Sonos connect.
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Coyote
Seasoned Member
****




Posts: 182
Re: order updates
Reply #3 - 11/22/22 at 05:08:02  
Oh wow,

Thank you all, I was under the impression I did not want to imposed an Immediate response by calling.

Hopefully someone will return my emails. I do still feel uncomfortable to call and asking for an "immediate" answer.

Cheers,

a.
Smiley
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My modest system:
SE84UFO2.(2).
Quad mono 303 (x2) + 33 + FM3.
Marantz 2235.
Schiit Mani.
Technic SL23.
Thorens TD160 MKII + SME III tonearm. Ortophon OM10.
Oppo CD/DVD.
Celestion Ditton 66 studio.
Lii F15 in Betsy type OB.
ATAUDIO 12TC Pure OCC.
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