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AUDIO FORUMS >> General Discussion and Support >> order updates
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Message started by Coyote on 11/21/22 at 05:04:56

Title: order updates
Post by Coyote on 11/21/22 at 05:04:56

Just a general question.
I have sent numerous emails to Decware with zero replies.

What is other people experience?
That is emails spreading over a 12 months period.

This is regarding a purchase order from July 2021 with components upgrade request.

Thanks,

a.

Title: Re: order updates
Post by JBzen on 11/21/22 at 11:25:35

I find that giving Decwsre a call is the best way to ask those type of questions. If it is a questioned that is best answered by Steve, an appointed for a date/time to discuss with him can be set up on that call.

John

Title: Re: order updates
Post by Dr3wman on 11/21/22 at 16:31:54

I too find calling to be the best. My calls have always been answered, but emailing has not proven to be as reliable.

Title: Re: order updates
Post by Coyote on 11/22/22 at 05:08:02

Oh wow,

Thank you all, I was under the impression I did not want to imposed an Immediate response by calling.

Hopefully someone will return my emails. I do still feel uncomfortable to call and asking for an "immediate" answer.

Cheers,

a.
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