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05/01/25 at 13:25:26 



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E-mail response time? (Read 1892 times)
canonken
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Posts: 151
E-mail response time?
10/31/20 at 19:37:51  
Anyone sent an e-mail to Sarah or Steve recently, and received a reply?

Based on the real-time build sheet looks like everyone is VERY busy so I appreciate that.  However, I was asking about buying some tubes and have not heard back.

Thanks!
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CAJames
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"I've run every
red light on memory
lane."

Posts: 2447
Re: E-mail response time?
Reply #1 - 10/31/20 at 19:48:08  
I emailed about my order a couple months ago and got a response 4 (business) days later. FYI/FWIW/YMMV.
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[FOOBAR2000 | Jay's CDT2 MRK3] -> Denafrips Terminator 2 + Gaia
Sumiko Pearwood -> Mapleknoll Athena -> Luxman SUT -> Mapletree Phono 3E
STR-1002 -> Woo WA22 -> 2x UFO25s, balanced monos
Omega SAM , Hifiman Arya, Audeze LCD-XC
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canonken
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Posts: 151
Re: E-mail response time?
Reply #2 - 11/01/20 at 16:58:49  
I just saw this post, with a very thoughtful reply from Steve.  Exactly what I thought - they are super busy.  Totally appreciate that.

https://www.decware.com/cgi-bin/yabb22/YaBB.pl?num=1600740887
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Geno
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Without music, life
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Re: E-mail response time?
Reply #3 - 11/01/20 at 18:02:59  
Always better to call them for info.
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(2)SE84UFO(Balanced Monoblocs) OR Sansui AU222
Cambrge Audio CXN(ModWright)
Crown XLS-1002
SL1210MK5(KAB Mods) Soundsm Aida MKll cart • Darlingt.Labs MP8b
Otari MX5050-Bii2 R2R
ZLC Power Cond
Lii Audio PT-10 OR F-12 OR Betsy Alnico 8"/ W-15 in Open Baffle
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