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07/12/20 at 10:31:46 


       


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UPS (Read 1501 times)
Keith
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Posts: 26
UPS
08/25/19 at 01:12:08
 
Sold my Tori MK IV here on the forum. It arrived intact  to the buyer which was a relief.
I shipped it in the Pelican case and when I got a quote from UPS it was very low compared to the actual cost.
OK that's life. but to add to that insult, after the amp was delivered UPS charged me an additional 20 bucks because the Pelican case was not in a cardboard box!
That really pissed me off.  >:(  Really thought it was pathetic.
These couriers got us by the balls.
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funch
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Posts: 73
Re: UPS
Reply #1 - 08/25/19 at 23:47:52
 
I have a DAC in transit with UPS now, and their website said that they were having some kind of lower price that I took advantage of, so I'm hoping that they aren't planning on pulling the same crud on me.
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Steve Deckert
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If the 1st watt
sucks why continue?

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Re: UPS
Reply #2 - 09/11/19 at 05:16:33
 

They are a great example of what happens when you get too big to care and it all becomes about money.  What pisses us of at Decware (who have lost 10's of 1000's of dollars eating UPS damage claims so our customers don't feel the pain of having shit destroyed and then the claims automatically denied with a system of steps designed to fatigue the parties into submission...) is that they actually get rewarded for this kind of crap. In fact the more they do it the more money they make. Where does that money come from... the victims.  You and me.

Steve
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Lon
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worthless!"
Philip K. D*ck

Posts: 16762
Re: UPS
Reply #3 - 09/11/19 at 13:21:11
 
I'm surprised to say this but. . .I prefer to use USPS when I can. I have never had to use their claim service so can't comment on that. . . but that in itself says something. At least things get there, I've rarely had any "postage due" things happen, and even though at times we feel like "step-children" in home delivery (my township actually doesn't have a post office, so we use the next town's, the county seat, and we get a few delays now and then) when dealing with shipping OUT from the post office nothing but courtesy and professionalism, and straight pricing.
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Randy in Caintuck
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Re: UPS
Reply #4 - 09/12/19 at 14:43:41
 


It appears that my experience with UPS has been better than most .....

However, international shipping is definitely less expensive using the USPS.
The primary reason I use UPS most of the time is that the local Staples office supply store is a UPS agent and just a couple of minutes from my home / shop. The gent behind the counter is super friendly and helpful and we are on a first name basis.
The folks at USPS are also very friendly ..... but there is one old fellow at the counter who has to struggle to pick up a carton containing a pair of my Betsy baffles .....  

I have also been unusually fortunate as to damages .....
Of the hundreds of pairs of speakers shipped, there was only one mishap.  UPS managed to run the tine of a forklift through the carton and nick the base of one of the speakers.
Someone had told me that the "magic number" for claims was $100.00 ..... so I turned in a claim for that amount. They sent me a check and I sent the money to the customer who just happened to have a woodworking shop and was able to repair the damage .....

Of course, the fact that I use custom fitted PE foam "channels" to secure the speakers and line the entire interior of the carton with 1/8" hardboard probably has a lot to do with the low incidence of damages.

If I was a superstitious person, I would now be concerned that I probably just cursed myself and the next ten pairs of speakers I ship will end up in the UPS trash compacter .....

Happy listening,
Randy

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Geno
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Without music, life
would be a mistake.
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Posts: 895
Re: UPS
Reply #5 - 09/12/19 at 14:57:32
 
Mr. Randy,

You and Steve definitely do the best job of packing that I've ever seen. I really think they could be dropped from 30-stories, and be just fine. Commendable. Smiley Smiley Smiley
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Smellman
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Re: UPS
Reply #6 - 10/06/19 at 03:59:01
 
I have to add my comments simply because of how disgusted I am with UPS.
I had needed my amp to be delivered on a certain day due to my schedule. I figured that since UPS "guaranteed" their delivery date that I would be good. Decware was great throughout the whole process and shipped on the day I needed. While checking my tracking I got a message saying that it was delayed due to a truck being late. I had to leave work early(losing several times the shipping amount in wages) in order to receive the package on the updated delivery date. Since it was shipped with Decware's UPS account, I called and they were happy to open a refund request. Long story short, the third party that UPS uses to do their dirty work threw out every excuse, including outright lies and denied the refund.
I understand that delays happen but don't offer a "guarantee" that you have no intention of fulfilling.
Regardless of the result, I do want to thank Sarah and DeVon for dealing with those scumbags.
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maddog07
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Re: UPS
Reply #7 - 10/08/19 at 18:44:27
 
There's a reason UPS has "earned" the moniker United Package Smashers....
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AustraliaQLD
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Posts: 2
Re: UPS
Reply #8 - 06/26/20 at 05:18:10
 
I also got ripped off many times by UPS - I refuse to buy anything that the seller insists be sent via UPS now!

USPS is often 1/3 of the price for sending USA->Australia!

UPS always sting us for import duties - which with their "fees" double the cost of the 10% sales tax here.

I have so far NEVER had ANY extra charges from USPS

Thought I would just let people know this
Wish I was aware of this many years ago
- seems many people still do not know

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Lon
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"Love without
guts is
worthless!"
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Posts: 16762
Re: UPS
Reply #9 - 06/26/20 at 13:31:54
 
I too have had very good luck and service with the USPS. I support them when I can, especially in these times.
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piezoman
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Posts: 137
Re: UPS
Reply #10 - 06/28/20 at 22:59:49
 
i do not support any entity that's backed by a public union. these public unions are parasites who only add fat and cost with no ROI associated with that fat and cost, are political and no input aloowed from the public. additionally, and worse, they pay homage and fund the marxist-progressive left at the national level.....which in turn is part and parcel in funding marxist-led organizations like BLM (a corporation) who is absolutely hell bent on destroying the country.

one day USPS will be gone......the sooner the better. hopefully they will be privatized and enter into true competition rather than be protected by quasi-competition.

i stand for private companies whether i've had problems with them or not. the bigger picture is competition via private means.
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ArtMan
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Re: UPS
Reply #11 - 06/29/20 at 18:42:48
 
From my own personal experience, I've gotten better and more reliable service from the post office than the private carriers.
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bokat57
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Re: UPS
Reply #12 - 06/29/20 at 19:04:18
 
piezoman

This is an audio forum. There are many appropriate sites on the web where you could express your fascist viewpoint.

Thanks
Bob
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Geno
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Without music, life
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Posts: 895
Re: UPS
Reply #13 - 06/29/20 at 19:27:18
 
Alright now! Bokat, you are not helping matters by taking a parting shot. Piezo and all other members. This is an audio forum. Please refrain from political statements. There are other internet sites that are geared more towards that.

Like Paul Harvey used to say "Thank you, and good day"
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bokat57
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Re: UPS
Reply #14 - 06/30/20 at 00:38:28
 
No No Thank You and Have a Good Day

Thanks
Bob
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donovan
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Posts: 48
Re: UPS
Reply #15 - 07/01/20 at 02:55:50
 
Just for kicks I like to keep track of the latest conspiracy theories. Above Top Secret was one of my daily reads, but in 2016 it was hijacked by political extremists. You can go there now and instantly see what it has become. Its depressing and I'd hate to see a good audio forum experience go the same way.

Now I have nowhere to go for the latest on silent black triangles in the sky and interdimensional sasquatch!  :)
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