Interesting how this forum more or less died in 2025 around the time AI started becoming popular.
Many people will use the free AI services built into their computer/phone or the free versions of ChatGPT etc., to ask troubleshooting questions about their Decware components, and I can assure you that 50% of the answers are either incorrect or misleading because they scrape the internet for the answers.
I have created an AI that I myself have trained for every tube based component that we make. It doesn't have all the answers, but it's far more accurate than even the high dollar AI you pay for, because the information it uses is solid. I recommend you use this, instead of random AI to solve your middle of the night troubleshooting problems!
Here is the link:
https://www.decwareproducts.com/techsupport-Steve