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01/23/26 at 01:48:06 



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The annoying chat avatar and finding the manual... (Read 107 times)
sethg
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The annoying chat avatar and finding the manual...
01/21/26 at 20:15:03
 
Just got my SE84UFO2.1 along with the 1+ year wait t shirt. There's no manual in the box, and when I called, they said it was easy to find on the site.

Alas, when I go to support and click on my model, I get the AI avatar. When I ask it where the manual is, the avatar mumbles a bunch of letters and numbers and slashes that are incomprehensible. Text is a good thing! Tubes are a good thing too! We should be okay with text. Six different tries just got the avatar telling me, in six different ways, that they wouldn't say the url, and then they said it. Again.

I guess I'm officially an old coot now, but if someone can simply share with me the PDF or a link to it, I'd appreciate it.

AI is magical, but not when it's used wrong.

Thanks.
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Lon
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Re: The annoying chat avatar and finding the manual...
Reply #1 - 01/21/26 at 20:25:58
 
I don't get that happening at all, no AI assistant when I select the manual link.

Here it is:

https://www.decwareproducts.com/_files/ugd/f1f204_fb43ae67a68849fd877328d80e2860...
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HR-1,ZBIT,ZROCK3,SEWE300B; Rega RP3 all GrooveTracer mods;PSAudio:PST+DSD, DAC Mk II,NPC,PowerBases,AC-12 pwr cbls, Reference spkrcbls; Mapleshade SamsonV3;VeraFi Audio cpts VooDoo:Cremona+Amati interconnects;Stack EQ; headphones:Sennheiser HD800S,ZMF Ori,Oppo PM1
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sethg
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Re: The annoying chat avatar and finding the manual...
Reply #2 - 01/21/26 at 20:29:55
 
I appreciate it, thank you.

The support tab takes me here

decwareproducts. com/techsupport

have a good one.
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Steve Deckert
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If the 1st watt
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Re: The annoying chat avatar and finding the manual...
Reply #3 - Yesterday at 19:43:39
 

The owner's manual for each product is located on the web page for that product.  However, I have also added links to the manuals on our support page.  Thanks for the idea!

Steve
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sethg
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Re: The annoying chat avatar and finding the manual...
Reply #4 - Yesterday at 19:55:18
 
Steve!

I fired up the amp last night.

Wow.

Truly wow. I really didn't think it could outperform the 2a3 amps I had, but wow.

You've outdone yourself. THANK YOU.

Seth
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Bilyeaux
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Re: The annoying chat avatar and finding the manual...
Reply #5 - Yesterday at 21:41:12
 
I’ve been fired up about my 2.1 since November 2021 it just keeps getting better! Enjoy the ride,

Randall
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ARC LS25MK2, UFO2.1 & Denafrips Pontus II DAC, PSA P300 Regen, Rega P6 w/ NEO and Rega MM Phono, Marantz CD6006, Bluesound Node 2i and PSU, Nakamitchi Cassette, Syzygy Sub, Omega JR XRS Towers & 74' Heresy rebuilt from Crites, ZWIRE speaker, DSRXLR, AQ connects
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Bilyeaux
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Re: The annoying chat avatar and finding the manual...
Reply #6 - Yesterday at 21:42:26
 
I’ve been fired up about my 2.1 since November 2021 it just keeps getting better! Enjoy the ride,

Randall
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ARC LS25MK2, UFO2.1 & Denafrips Pontus II DAC, PSA P300 Regen, Rega P6 w/ NEO and Rega MM Phono, Marantz CD6006, Bluesound Node 2i and PSU, Nakamitchi Cassette, Syzygy Sub, Omega JR XRS Towers & 74' Heresy rebuilt from Crites, ZWIRE speaker, DSRXLR, AQ connects
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