safebelayer
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Andrew,
I recommend writing to Steve directly, if you haven't already. He's the designer same creator of your amp, so will have the most comprehensive understand of your situation. He's generally very prompt with his responses.
Very sorry to hear about your experience. I had tube issues right out of the gate as well. Mine was likely due to tube damage during shipping. The good news is all will end well with Decware helping you, particularly with an amp under warranty. Good luck.
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