Greetings all,

I received my new SE84UFO2.1 about three weeks ago, and am still not getting a signal out of the left channel.  I've placed a couple of emails to Decware and haven't heard back yet, so in the meantime I'm asking for help on the forum.  Here are the things I've tried so far:

1) switching the speaker cables
2) switching the rca input cables
3) tried both analog and digital sources
4) switching the output tubes to opposite positions (both output tubes get a normal reading from the meters)
5) replaced the input tube (this was interesting: the new input tube had a huge amount of hum.  The hum was coming out of BOTH speakers, but the music from my source was still only coming out of the right speaker).

The one thing I have not yet tried is replacing the rectifier tube.  I'm happy to order another one, but it will take another week of waiting, and I don't even know if this will solve the problem.

Can anyone tell me if I'm missing something here?  Could it be the rectifier tube?  I've tried all the 'troubleshooting' I can think of.


Sincerely,
Gunnar

Thank you so much for your reply, Lon.  I really appreciate it!

I checked the 'dual' fuses, and neither one of them appeared to be blown.  All the same, I tried switching the fuses in their respective slots.  Still no signal coming out of the left channel.

I will call Decware and inquire further about this.

Best,
Gunnar

Does the left output tube light up or is it dark ?
Are you comfortable taking voltage measurements inside the amp ?

It'll get figured out.
Cheers,                    Crazy Bill

Not sure I would go inside with an in warranty amplifier.

Clip the ground probe and keep one hand a pocket.

I'm convinced that Steve designs his products and refuses to put labels on them specifically to determine how worthy we are of owning and using them.  If we are truly worthy, we persevere in figuring it out.  But god help us if we disconnect everything for a long enough time.  Then we have to start all over!