Forums - Print Page

Forums
https://www.decware.com/cgi-bin/yabb22/YaBB.pl
AUDIO FORUMS >> General Discussion and Support >> Warranty transfer
https://www.decware.com/cgi-bin/yabb22/YaBB.pl?num=1585664094

Message started by Geno on 03/31/20 at 15:14:54

Title: Warranty transfer
Post by Geno on 03/31/20 at 15:14:54

I have a Zstage that I may sell. I am the third owner, and never got the warranty transferred to me when I purchased it. If a buyer wants a warranty for it, is that something that can be reinstated, or is it now permanently void? Steve?

Title: Re: Warranty transfer
Post by piezoman on 03/31/20 at 15:36:54

I believe that upon sale yuo would need to ship it to Steve for a checkover & recertification.....he would issue a new warranty to the buyer.

Not sure on the cost.....around $100? You would charge the buyer the evaluation/recert fee as well as shipping, on top of the price you agree on.

Good luck!

Brad

Title: Re: Warranty transfer
Post by Ace-Tone on 03/31/20 at 15:54:43

Warranty transfer is $100 or 10% of current product cost on Website. (does not include tubes). Info in Service area of site.

Title: Re: Warranty transfer
Post by Geno on 03/31/20 at 16:41:58

Thanks for the responses guys!

Title: Re: Warranty transfer
Post by Vernahyt on 10/27/20 at 07:08:53

In contract law, a warranty is a promise which is not a condition of the contract or an innominate term: it is a term "not going to the root of the contract", and which only entitles the innocent party to damages if it is breached i.e. the warranty is not true or the defaulting party does not perform the contract in accordance with the terms of the warranty. A warranty is not a guarantee. It is a mere promise. It may be enforced if it is breached by an award for the legal remedy of damages.

Title: Re: Warranty transfer
Post by Edsonic on 10/31/20 at 00:53:15

"If a buyer wants a warranty for it (the Zstage), is that something that can be reinstated (if seller does not have the warranty), or is it now permanently void?"

Here is a link for Decware warranty info, https://www.decware.com/newsite/service.html, within which the paragraph 'PURCHASING WARRANTIES', wherein it states:

"If you have acquired a Decware amplifier somewhere on the used market you can send it to us for re-certification where we will make any necessary repairs and charge you for them. At that point, if you wish to purchase a warranty for it, the same costs apply (as described above)[higher of 10% or $100]. You will also be required at that point to purchase a new factory tube compliment that we test in your now certified and warrantied Decware amp."

On that info page there are separate paragraphs for transfer of warranty and purchase of warranty, so I presume the latter fits the case for your potential buyer.

Title: Re: Warranty transfer
Post by Archie on 10/31/20 at 01:12:20

Pretty sure that any Decware component can have the warranty reinstated. The lifetime warranty only applies to the original owner.

Title: Re: Warranty transfer
Post by Edsonic on 10/31/20 at 01:29:20

"The lifetime warranty only applies to the original owner."

No distinction is made between lifetime and finite term warranty anywhere on the Warranty/Service/Policies page linked in previous post. There is no indication of limited term or duration of such regarding transfer or purchase of warranties.

I see now that you were probably just pointing out why a transfer or purchase of warranty is needed if desired by the purchaser of used Decware gear, but I thought some might take that to mean no lifetime warranty was possible/available to any subsequent owners.

Title: Re: Warranty transfer
Post by Archie on 10/31/20 at 18:12:36

Once Steve "does his thing" with the used gear, the warranty for that owner is now lifetime. If it sells to someone else, the process has to start over again.