Forums - Print Page

Forums
https://www.decware.com/cgi-bin/yabb22/YaBB.pl
AUDIO FORUMS >> General Discussion and Support >> Question about warranty transfer
https://www.decware.com/cgi-bin/yabb22/YaBB.pl?num=1359663810

Message started by JJSuperfly on 01/31/13 at 20:23:30

Title: Question about warranty transfer
Post by JJSuperfly on 01/31/13 at 20:23:30

Hello Steve,
I'd like to know whether I can get a warranty transfer on a CSP2+ that I am in process of buying second-hand. note: I sent you a pm earlier today on this subject.
thanks and best regards,
/Jody

Title: Re: Question about warranty transfer
Post by Lon on 01/31/13 at 21:44:42

Hi Jody,

The best way to reach Steve's attention or to get information of this type is to call Steve or Sarah.

This is what a page of the website says about the matter, and makes me believe that you can have a "warranty" transferred to you . . . .

REPAIRS FOR NON-ORIGINAL OWNERS:

Decware is the only authorized repair center for Decware products. Even if you purchased a Decware product used from someone else, this is still the best and least expensive place to have your baby repaired. People who purchase a used Decware product and send it in for repair or upgrades will automatically have the lifetime warranty transferred from the original owner to them at no additional cost.

https://www.decware.com/newsite/service.html

Title: Re: Question about warranty transfer
Post by JJSuperfly on 01/31/13 at 21:53:59

Thanks Lon.

Title: Re: Question about warranty transfer
Post by maddog07 on 02/04/13 at 05:50:31

Yes you can most likely - as I've done it twice in the last 4 months !! It's the fastest way to get a Decware component!

Title: Re: Question about warranty transfer
Post by JJSuperfly on 02/04/13 at 16:57:33

thanks Maddog, can you PM any details (e.g. what the charge was, time it took, etc.)?
best regards,
Jody

Title: Re: Question about warranty transfer
Post by maddog07 on 02/04/13 at 20:02:34

JJSuperfly - PM sent. just FYI... for future reference. The fastest way to get this kind of information is just to call Decware - that has been my experience anyway.