Welcome, Guest. Please Login or Register
Decware Audio Forums
04/19/24 at 14:52:17 




Forums › AUDIO FORUMS › General Discussion and Support ‹ Previous topic | Next topic ›
Pages: 1
Send Topic Print
Sent msg to support weeks ago, no reply (Read 1227 times)
thevinoman
Senior Member
***




Posts: 71
Sent msg to support weeks ago, no reply
04/27/23 at 15:55:35  
I sent a message regarding a Torii MKIV that I recently acquired several weeks ago through the support message page and haven't received any reply.  Please advise.  Thank you.
Back to top
 
 
  IP Logged
Andrew77
Verified Member
**


Music heals the soul

Posts: 28
Re: Sent msg to support weeks ago, no reply
Reply #1 - 04/27/23 at 16:15:50  
I recommend calling and speaking to somebody directly.


DECWARE / High Fidelity Engineering

75 S. Riverview Drive, East Peoria IL 61611

(309) 822-5255
Back to top
 
 
The Zen TORII MK4 // WiiM Pro Plus /w Tidal // Klipsch RP-600M
WWW   IP Logged
Beggermse
Verified Member
**




Posts: 3
Re: Sent msg to support weeks ago, no reply
Reply #2 - 05/03/23 at 05:06:14  
Have you received a response from them yet?
Back to top
 
 
  IP Logged
Danny Boy
Verified Member
**


"You spent how
much?"

Posts: 45
Re: Sent msg to support weeks ago, no reply
Reply #3 - 05/03/23 at 21:02:30  
Those support messages do not work. Funny because the page looks new. Use the email for Sara or Steve, directly. I've waited weeks for responses, too. I don't use those web contact pages anymore. Actually, I find that many websites don't use those the way they are intended.
Back to top
 
 
Decware UFO2 / Rega P6 with Ania cartridge / Lehmann Audio Black Cube SE II phono pre-amp / All Kimber cabling / Klipsch Heresy IV
  IP Logged
Dominick
Seasoned Member
****


Still like that old
time Rock and Roll!!

Posts: 1157
Re: Sent msg to support weeks ago, no reply
Reply #4 - 05/03/23 at 21:35:05  
It’s best to call.  I called Sarah on Tuesday and have a scheduled conference call with Steve tomorrow.  I only use the emails when I have a general question I need answered and in no rush for a reply.

Dom
Back to top
 
 
Rasp. Pi 4 [Roon], Schiit Bifrost True Multibit DAC, ZBIT, ZROCK2, My Audio Cables Ultra Silver+, ZSB, CSP2+ 25th, DAG Cables, DHC1, Torii MKIV 25th /2 White Zen SE84C+ 25th mono’s, Rega P2 Turntable,Rega Fono MK5, Velodyne Dual Firing Sub, ERR’s [Bubbinga Wood]
  IP Logged
Minhee
Verified Member
**




Posts: 4
Re: Sent msg to support weeks ago, no reply
Reply #5 - 06/23/23 at 07:50:50  
I also think that you need to call and ask them directly. It is the best way. They have to support you.
Back to top
 
 
  IP Logged
Pages: 1
Send Topic Print
Forums › AUDIO FORUMS › General Discussion and Support ‹ Previous topic | Next topic ›

UPLOAD IMAGES HERE





Forums » Powered by YaBB 2.2.2!
YaBB © 2000-2008. All Rights Reserved.


Source Forge