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Question about warranty transfer (Read 617 times)
JJSuperfly
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Posts: 36
Question about warranty transfer
01/31/13 at 20:23:30
 
Hello Steve,
I'd like to know whether I can get a warranty transfer on a CSP2+ that I am in process of buying second-hand.  note: I sent you a pm earlier today on this subject.
thanks and best regards,
/Jody
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Lon
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Re: Question about warranty transfer
Reply #1 - 01/31/13 at 21:44:42
 
Hi Jody,

The best way to reach Steve's attention or to get information of this type is to call Steve or Sarah.

This  is what a page of the website says about the matter, and makes me believe that you can have a "warranty" transferred to you . . . .

REPAIRS FOR NON-ORIGINAL OWNERS:

   Decware is the only authorized repair center for Decware products.  Even if you purchased a Decware product used from someone else, this is still the best and least expensive place to have your baby repaired. People who purchase a used Decware product and send it in for repair or upgrades will automatically have the lifetime warranty transferred from the original owner to them at no additional cost.


http://www.decware.com/newsite/service.html
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« Last Edit: 01/31/13 at 21:45:14 by Lon »  

Decware:ERR,HR-1,ZP3,CSP2+,Torii Mk III,PS Audio PWT+DS,PowerBases,PPP,AC-12 pcs, Denon DBP-A100, Denon DCD-A100,Rega RP3 +TTPSU,white belt+Exact2, VooDoo Cable:Evo,Ultra Linear, Iso-PodMapleshade:Double Heiix Plus.Samsonv2+v3 +4" platforms,Herbie's Iso-Cup
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JJSuperfly
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Re: Question about warranty transfer
Reply #2 - 01/31/13 at 21:53:59
 
Thanks Lon.
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maddog07
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Re: Question about warranty transfer
Reply #3 - 02/04/13 at 05:50:31
 
Yes you can most likely - as I've done it twice in the last 4 months !!  It's the fastest way to get a Decware component!
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Decware Torii MK3, Wyred4Sound DAC2, Theta Digital Miles, Emotiva UMC-1, Emotiva XPA-5, Aesthetix Calypso, Marsh P200b, Martin Logan Vista, Audio Nirvana 12" Alnico's, PS Audio PW P5, Goertz, Kimber, Nordost and DIY wires, PSA pwr cords, I'm outta room..
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JJSuperfly
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Posts: 36
Re: Question about warranty transfer
Reply #4 - 02/04/13 at 16:57:33
 
thanks Maddog, can you PM any details (e.g. what the charge was, time it took, etc.)?
best regards,
Jody
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maddog07
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Re: Question about warranty transfer
Reply #5 - 02/04/13 at 20:02:34
 
JJSuperfly - PM sent.  just FYI... for future reference.  The fastest way to get this kind of information is just to call Decware - that has been my experience anyway.
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Decware Torii MK3, Wyred4Sound DAC2, Theta Digital Miles, Emotiva UMC-1, Emotiva XPA-5, Aesthetix Calypso, Marsh P200b, Martin Logan Vista, Audio Nirvana 12" Alnico's, PS Audio PW P5, Goertz, Kimber, Nordost and DIY wires, PSA pwr cords, I'm outta room..
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